When to use it
- You just uploaded files and want to know when they’ll appear on Subscriptions
- An integration Sync now finished and you want to confirm results
- A charge shows Pending reconciliation and you want to see match attempts
Open Activity
| Where | Best for |
|---|---|
| Header → Activity Log icon | Quick peek while working; grouped by subscription |
| Sidebar → Activity | Full table, sortable, paginated |
| Subscriptions → View logs | After a bulk upload on the subscriptions page |
Status badges
| Status | Meaning |
|---|---|
| New | Just recorded; may still be processing |
| Needs review | Needs human approval — see Needs review |
| Invoice match | Document matched to a charge |
| Transaction match | Charge linked to billing history |
| Grouped | Subscription grouped under another subscription |
| No match | Couldn’t auto-match — may need manual review |
Permissions
All roles can view Activity. Only Members and above can upload or approve items that create new log entries.Something wrong?
| Symptom | What to do |
|---|---|
| Stuck on New for a long time | Wait 2–5 minutes; large batches take longer |
| No match on many rows | Upload may not match vendor — check Documents |
| Nothing in Activity after upload | Confirm upload succeeded; Viewers can’t upload — Troubleshooting |